23/06/2020

Covid-19 Info

The situation with COVID-19 has now meant much stricter social distancing rules, but we want to reassure you all that we already have methods in place to keep our staff and customers safe while following government advice and guidelines. 

Our opening times have now returned to normal (Mon-Sat 9:30-18:00, Sun 11:00 – 17:00), we currently still have reduced staffing levels and thank everyone for being patient with us. **Please scroll to the bottom of the page to view our opening times.

In line with the government reducing the 2-metre social distancing rule, we now have a maximum of 20 customers to be in the shop at any one time, which means all customers can practice good social distancing, that means staying approximately 1 to 2 metres away from one another and the staff, so please remember to queue respectfully using the floor-graphics and prompts and give each other space.
NHS workers can also show their NHS workers cards to our door-person to queue jump while waiting outside. ** This does not mean they can necessarily jump the queue at the till, but only given priority to enter the shop.

We have introduced screens at the tills which are to protect staff and customers, please ensure you stand where prompted so that we can ensure the screens are being used correctly.  

Contactless card payments are preferred, this is to help stop the spread of infection through the handling of cash and touching card machines. ** Contactless payments are of a maximum of £45, but on apps such as Google Pay & Apple Pay customers can pay over £45.

We are still receiving stock almost every day, but due to a national high demand for some essentials please appreciate we are doing our best to re-stock shelves.

On top of our usual cleaning, we are sanitising common ‘touch points’ on an hourly rota throughout the day, such as refill area, tills, scales, card machines, door handles etc.

Thanks  and solidarity from Infinity Foods Shop Co-Op