25/03/2020

Covid-19 Announcement

The situation with COVID-19 has now meant much stricter social distancing rules, but we want to reassure you all that we already have methods in place to keep our staff and customers safe while following government advice and guidelines. 

Last week we introduced our new opening times, this is to help with our staffing levels and give us ample time to deal with deliveries to keep our shelves full. **Please scroll to the bottom of the page to view our opening times.

We now give elderly & vulnerable customers on Thursday mornings between 09:30-10:30 am. We ask that other customers respect this period to allow more vulnerable customers to pick up the food and supplies they need. We hope this will enable groups of people at highest risk from Covid-19 to go about their day with greater confidence and safety. We would also ask those unable to leave the house to follow government advice & ask a friend or neighbour if they can shop on your behalf., please visit Brighton Mutual Aid to find a volunteer if you are struggling, we are unable to deliver. 

We have introduced a maximum of 25 customers to be in the shop, which means all customers can practice good social distancing, that means staying approximately 2 metres away from one another and the staff, so please remember to queue respectfully and give each other space. NHS workers can also show their NHS workers cards to our door-person to queue jump while waiting outside. ** This does not mean they can necessarily jump the queue at the till, but given priority to shop.  

Contactless card payments are preferred, this is to help stop the spread of infection through the handling of cash and touching card machines. ** Contactless payments are of a maximum of £30, but on apps such as Google Pay & Apple Pay customers can pay over £30.  

We are still receiving stock almost every day, but due to a national high demand for some essentials please appreciate we are doing our best to re-stock shelves.

On top of our usual cleaning, we are sanitising common ‘touch points’ on an hourly rota throughout the day, such as refill area, tills, scales, card machines, door handles etc.

Thanks  and solidarity from Infinity Foods Shop Co-Op