A Big Step Forward
Revolution rarely happens overnight, but we’re thrilled to share that our new checkouts are already making a big difference! Since the update, we’ve noticed a remarkable improvement in reducing repetitive strain injuries for our hardworking team. That means happier shoulders, healthier backs, and brighter smiles all around.
Thank You for Your Patience and Kindness
We couldn’t have done this without you. A heartfelt thank you to all our customers for your patience during the changes and for the kind words of encouragement along the way. Your positive feedback kept us going. And enjoying the bigger packing areas. Making it easier to pack up your organic goodies.
Plus, the new queue system is a game-changer!
No more lines getting tangled up with shoppers in other aisles — it’s helping reduce congestion in those tight corners of the shop.
We’re all about making your shopping experience smoother, simpler, and more enjoyable.
Why the Change?
This upgrade wasn’t just about shiny new checkouts (although they are pretty snazzy). Following health and safety advice, we knew it was time to make a change for the well-being of our team. But we didn’t do it alone. Our incredible Till team worked tirelessly for 18 months, researching the best checkouts and figuring out the perfect layout.
To make it happen, we teamed up with PHAUS, a highly recommended interior architect & design company known for their sustainable approach and smart use of space. Their expertise helped us create a checkout area that not only looks great but also works seamlessly.
Going Local: Built in Britain
When it came to building our checkouts, we wanted to keep it close to home. That’s why we partnered with Retail Associates, supporting British manufacturing and investing back into our economy. It means a lot to us to stay true to our values of community and fairness — and that includes who we choose to work with.
“Comfort is the enemy of progress”
Looking Ahead
Change isn’t always easy, but we believe in chipping away at improvements to make Infinity Foods the best it can be.
We’re delighted with how the new checkouts are helping both our team and our customers, and we’re excited to keep growing together.
So next time you’re in-store, take a moment to enjoy the extra space and a smoother shopping experience. And as always, thank you for being part of our community and supporting our journey since 1971.
Here’s to healthier shoulders, happier shopping…
And more exciting changes to come! We have plans for a revamp of the exterior, a lick of paint and a fresh new look. And we are still working with PHAUS, working on our shops vibes!
See you at the tills — with a smile and plenty of room to pack!